FAQs

FAQs
FAQs

A New Yule Log is a 16-inch log made from a section of your Christmas tree’s trunk. It’s engraved with custom messages and serves as a decorative keepsake.

Ordering is easy! Visit our website and order the New Yule Log.  You will select a pick up date during the ordering process.  We will reach out to you after Christmas for engraving instructions.

Yes, you can and really, that’s one of the things that make the New Yule Log so special. We offer personalized engravings to make your yule log unique and meaningful.

Absolutely. Our engraving process ensures that your custom design will last for generations.

We encourage sustainable practices. The remaining tree is shredded and used for mulch or compost.  We plant one tree for every New Yule Log sold to further offset carbon cost.

The crafting process will vary due to your Christmas trees unique characteristics.  Variables such as the moisture content of your tree will affect drying time and so on.  Curing time is approximately 7 days.  The best answer is, we work tirelessly to ensure that your unique Yule Log will be delivered as soon as possible.  It can take up to 60 days and in rare cases, longer.  

We take quality seriously. We will contact you prior to engraving your New Yule Log to verify all aspects of this custom work. The New Yule log is made from your Christmas tree.  We only have one chance at getting everything right.  

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